1. Introduction

Welcome to our On-Demand Service and Handyman Platform. By using our platform, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

2. User Accounts

  • Account Creation: Users must provide accurate and complete information during account creation.
  • Account Security: Users are responsible for maintaining the confidentiality of their account information and password.

3. Services

  • Service Booking: Users can book services through the platform. Bookings are subject to the availability of handymen.
  • Service Quality: We ensure that all handymen listed are vetted and skilled. However, we do not guarantee the quality of work performed by third-party service providers.

4. Payments

  • Payment Process: Payments for services must be made through the platform using the provided payment options.
  • Refunds: Refunds will be processed in accordance with our refund policy, which will be provided upon request.

5. Cancellations and Rescheduling

  • User Cancellations: Users can cancel or reschedule bookings within a specified time frame. Cancellation policies may vary depending on the service provider.
  • Provider Cancellations: Service providers may cancel or reschedule appointments due to unforeseen circumstances. In such cases, users will be notified, and an alternative arrangement will be made.

6. User Conduct

  • Prohibited Activities: Users are prohibited from engaging in any unlawful activities, including but not limited to harassment, fraud, and spamming.
  • User Responsibility: Users are responsible for their interactions with service providers. Any disputes should be resolved directly between the user and the provider.

7. Liability

  • Limited Liability: Our platform is not liable for any damages or losses arising from the use of our services, including but not limited to personal injury, property damage, or financial loss.
  • Indemnification: Users agree to indemnify and hold harmless our platform, its affiliates, and employees from any claims, damages, or expenses arising from their use of the platform.

8. Privacy

  • Data Collection: We collect and process personal data in accordance with our Privacy Policy, which is available on our website.
  • Data Security: We implement appropriate security measures to protect user data. However, we cannot guarantee absolute security.

9. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of the platform constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which our company is registered.

11. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at [contact information].

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.