Introduction

This Privacy Policy outlines the types of personal information that we, the SJCIT Mini Project team, comprising Subodh, Shashikumar, Pravenn, and Jayanth, collect, how we use and protect that information, and your rights regarding your personal data.

Information We Collect

  • Personal Information: When you create an account, book a service, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We collect information about your interactions with our platform, including the services you book, your preferences, and your communication with service providers.
  • Device Information: We may collect information about the device you use to access our platform, including the device type, operating system, and IP address.

How We Use Your Information

  • Service Delivery: To facilitate and manage your service bookings, process payments, and provide customer support.
  • Improvement and Personalization: To enhance our platform's functionality, personalize your experience, and analyze usage patterns.
  • Communication: To send you notifications, updates, and promotional offers related to our services.
  • Security: To protect our platform, users, and service providers from fraud, abuse, and other harmful activities.

Sharing Your Information

  • Service Providers: We share your information with service providers to fulfill your service bookings.
  • Third-Party Services: We may use third-party services for payment processing, data analysis, and marketing. These third parties have access to your information only to perform specific tasks on our behalf.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

  • Access and Correction: You have the right to access and update your personal information at any time.
  • Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our platform. Your continued use of our platform constitutes acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [contact information].

By using our platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

This Privacy Policy ensures that users of the SJCIT Mini Project's On-Demand Service and Handyman Platform understand how their personal information is collected, used, and protected.